Terms of Use
Please review these terms before using our website and services.
Last updated: April 2026
1. Acceptance of Terms
By visiting and using the Aussie Home Lifts website (aussiehomelifts.com.au), you agree to comply with these Terms of Use and our Privacy Policy. If you do not accept any part of these terms, please do not use our website or services.
These Terms of Use form a legally binding agreement between you and Swag & Media Performance Group Pty Ltd (ABN 31 691 487 671), trading as Aussie Home Lifts ("we", "us", "our").
2. About the Service
Aussie Home Lifts is a lead generation and comparison platform designed to help Australian homeowners explore home lift options and connect with home lift providers. We offer informational content, indicative pricing, and a quote request service.
Important Disclaimer
Aussie Home Lifts is not a home lift installer, supplier, or manufacturer. We do not sell, install, service, or maintain home lifts. We are an independent comparison and lead generation platform that connects consumers with third-party home lift providers.
3. No Guarantees
Although we strive to present accurate and current information, we make no guarantees, representations, or warranties regarding:
- The accuracy, completeness, or timeliness of any content on our website
- The pricing, availability, or quality of products and services offered by listed providers
- The number of quotes you will receive, or whether any provider will reach out to you
- The outcome of any interaction between you and a home lift provider
- The suitability of any particular lift type or provider for your individual circumstances
All decisions regarding the purchase, installation, or modification of a home lift are made solely between you and the provider. You should independently verify all information and carry out your own due diligence before entering into any agreement with a provider.
4. Pricing Disclaimer
All prices, cost estimates, and price ranges shown on the Aussie Home Lifts website are indicative industry estimates only. They do not constitute quotes, offers, or pricing guarantees. These figures are provided for general informational purposes to give you a sense of typical market ranges.
Actual prices may differ substantially depending on factors including but not limited to:
- Your specific property layout and structural requirements
- The lift type, model, drive system, and finishes chosen
- Number of floors and travel distance
- Installation complexity and whether the project involves a new build or retrofit
- Your geographic location and local market conditions
- Current supply chain and material costs
- Regulatory and compliance requirements in your state or territory
We always recommend obtaining direct quotes from qualified providers for pricing specific to your project.
5. Lead Sharing and Consent
By submitting a quote request, completing our quiz, or otherwise providing your contact details through our website, you:
- Consent to your details being shared with one or more home lift providers that match your requirements, as described in our Privacy Policy
- Understand that providers may contact you by phone, email, or other means to discuss your enquiry and provide quotes
- Acknowledge that your enquiry constitutes a lead that may be acquired by providers through our platform
- Understand that your contact information is only disclosed to a provider after they access your lead
If you no longer wish to hear from a particular provider, you should contact that provider directly. To request the removal of your information from our platform, please reach out to us using the details in Section 14 below.
6. Lead Distribution and Provider Access
Aussie Home Lifts operates a transparent provider marketplace. Here is how the process works when you submit an enquiry:
Once you submit a quote request, your details -- such as your name, contact information, and project specifications -- are placed into a shared provider pool. Multiple verified home lift providers registered on our platform can review your enquiry and assess whether it aligns with the services they offer.
Each provider makes their own independent decision about which enquiries to pursue. When a provider chooses to respond, they acquire access to your contact details and will reach out to you directly to discuss your requirements and offer a quote.
No Commissions, No Bias
Our marketplace model is built on fairness. We do not earn commissions from any particular provider, and we do not steer enquiries towards specific companies. All verified providers have equal access to the enquiry pool, ensuring that no single business receives preferential treatment over another.
Please note that submitting an enquiry does not guarantee you will receive a quote. Whether a provider chooses to contact you and offer a quotation is entirely at their discretion. Our role is to facilitate the connection, but we are unable to guarantee any particular outcome or response.
We have no control over the pricing, service quality, or contractual terms offered by any provider. All quotations, discussions, and agreements take place directly between you and the provider. We recommend obtaining and comparing multiple quotes before making a decision.
7. Provider Relationships
Home lift providers listed on or connected through Aussie Home Lifts are independent third-party businesses. We are not liable for:
- The products, services, pricing, or conduct of any listed provider
- The quality of workmanship, installation, or after-sales support provided
- Any representations, warranties, or guarantees made by a provider
- Any disputes, claims, or losses arising from your dealings with a provider
- The accuracy of any information supplied by a provider
Any contract for the supply or installation of a home lift is between you and the provider. We strongly advise that you verify provider credentials, insurance, licences, and references before entering into any agreement.
8. User Obligations
When using our website and services, you agree to:
- Provide accurate information: all information you submit through our forms, quiz, or communications must be truthful and correct
- Be at least 18 years of age: you must be 18 or older to use our services and submit enquiries
- Have proper authority: you must own or have appropriate authority over the property for which you are requesting lift information or quotes
- Use the service lawfully: you must not use our website for any illegal purpose or in any way that could damage, disable, or impair the site
- Not misuse the service: you must not submit false or spam enquiries, attempt to access restricted areas, or interfere with the operation of our platform
We reserve the right to refuse service, remove content, or restrict access to any user who violates these obligations.
9. Intellectual Property
All content on the Aussie Home Lifts website, including but not limited to text, graphics, logos, images, illustrations, data compilations, page layout, underlying code, and software, is the property of Swag & Media Performance Group Pty Ltd or its content suppliers and is protected by Australian and international copyright, trademark, and other intellectual property laws.
You may not:
- Reproduce, duplicate, copy, sell, resell, or exploit any portion of the website without our express written permission
- Use our trademarks, logos, or branding without prior written consent
- Scrape, data-mine, or systematically extract content from our website
- Frame or mirror any part of our website on another site
10. Limitation of Liability
To the fullest extent permitted by Australian law, Swag & Media Performance Group Pty Ltd, its directors, employees, and agents shall not be liable for:
- Any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use our website or services
- Any loss or damage arising from your reliance on information presented on our website, including pricing estimates and provider details
- Any loss or damage arising from your dealings with home lift providers connected through our platform
- Any unauthorised access to or alteration of your data or transmissions
Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred on you by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010) or any other applicable law that cannot be excluded, restricted, or modified by agreement.
Where our liability cannot be excluded, our total aggregate liability to you for all claims arising from or related to these terms or your use of our website is limited to $100 AUD.
11. Indemnity
You agree to indemnify, defend, and hold harmless Swag & Media Performance Group Pty Ltd, its directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your use of our website, your breach of these terms, or your infringement of any rights of a third party.
12. Governing Law
These Terms of Use are governed by and interpreted in accordance with the laws of Queensland, Australia. You irrevocably submit to the exclusive jurisdiction of the courts of Queensland and any courts of appeal from them for the resolution of any dispute arising from or connected with these terms.
If any provision of these terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
13. Changes to These Terms
We reserve the right to amend these Terms of Use at any time. Changes take effect immediately upon posting the updated terms on our website. The "Last updated" date at the top of this page will be revised accordingly. Your continued use of the website following any changes constitutes your acceptance of the revised terms. We encourage you to check these terms from time to time.
14. Contact Information
If you have any questions about these Terms of Use, please contact us:
Swag & Media Performance Group Pty Ltd
Trading as Aussie Home Lifts
Email: hello@aussiehomelifts.com.au
Website: aussiehomelifts.com.au